Marketplace Terms and Conditions

Products
We strive to ensure that all the products on our website are described accurately. Should any information on our website contain errors or inaccuracies then we reserve the right to correct these at any time. We endeavour to ensure that all colours are displayed as accurately as reasonably possible. Customers should be aware that colours may appear slightly differently on different displays and screens. The shade of colour may vary from screen to screen and this is not a fault or error than can be attributed to Floor Core.

We reserve the right to remove any products from our website at any time. Whilst we will always make the effort to process all orders there may be exceptional circumstances meaning we need to refuse to process an order after confirmation of an order has been sent. We are not liable to you or any other third party should we refuse to process or accept an order after confirmation has been sent should exceptional circumstances occur.

Your consumer rights
Products purchased from Floor Core come with guarantees that cannot be excluded under Australia Consumer Law. Should a product be faulty, broken or non-compliant with a consumer guarantee under Australian Consumer Law then please contact us as soon as possible, providing your name and order number, and we will look after you.

We reverse the right to refuse a return in case in cases where we cannot be reasonably satisfied that you purchased the product from us and where any damage to a product is deemed as due to fair wear and tear, misuse, a failure to use in accordance with the manufacturer’s instructions or a failure to take reasonable care.

Force Majeure
Floor Core will not be responsible for any delays, suspensions or failures arising out of circumstances outside of our reasonable control. This includes, but not is limited to, acts of God, government actions, strikes, postal theft, labour difficulty, national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, an inability to obtain any necessary materials, equipment, facilities or services, failure by others, interruption of the internet or a website, a virus, accidents or breakdowns of communication networks.

Applicable Law
These Terms and Conditions, including our Privacy Policy are governed by the laws of New South Wales, Australia and are subject to the non-exclusive jurisdiction of the courts of New South Wales. Our website is available only to people who can form legally binding contracts under applicable law.

Variations
We may revise these Terms and Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes made. Any changes made are binding to you. Any changes are effective immediately upon posting on our website. Your continued use of our website thereafter acts as an agreement to all such changed Terms and Conditions. If you do not agree to any change then you must stop using our website immediately.

Relationship
These Terms and Conditions do not create any agency, partnership, joint venture, employer-employee or franchise-franchisee relationship between you and us.

Severability
Should any provisions in our Terms and Conditions are found to be invalid or unenforceable by a court of law this will not affect the remainder of our Terms and Conditions which will continue in full effect.